WhatsApp automation for small businesses
Updated: 28 October 2026
Short answer
A small business in India can automate WhatsApp replies, follow-ups and broadcasts on Meta’s official API without coding. Nexora starts at ₹499/month, includes a shared team inbox on every plan, adds an AI agent from Nexora Flex, and can be tried for ₹1 for the first month on a shared number.
1. What to automate first
- The first reply. Every enquiry gets an instant answer, even after hours.
- Repeat questions. Prices, timings, location, delivery: answered by the AI agent or a menu flow.
- Follow-ups. A reminder to leads who went quiet, a day or a week later.
- Lead capture. WhatsApp Forms and Google Sheets sync, so every enquiry is saved as a contact.
- Offers and updates. Approved broadcasts to a segment of customers, not the whole list.
2. Which plan fits
| Plan | Price | Good for |
|---|---|---|
| Nexora Trial | ₹1 for the first month | Trying everything, including the AI, on a shared number |
| Nexora Basic | ₹499/month | One person running the inbox, templates and broadcasts |
| Nexora Starter | ₹2,499/month | A small team with automation flows and WhatsApp Forms |
| Nexora Flex | ₹5,999/month | Teams that want the AI agent to reply and qualify leads |
WhatsApp message charges are separate and paid from a prepaid Messaging wallet. Replies within 24 hours of the customer’s last message are free.
3. Getting started
- Sign up for the ₹1 trial and start on the shared number, or connect your own.
- Fill in the 7 Business Brain sections so the AI knows your business.
- Create a welcome template and one follow-up flow.
- Put your WhatsApp link or QR code on your ads, website and shop counter.
Useful next: estimate your monthly cost, make a WhatsApp link and what the AI sales agent does.
Frequently asked questions
- What is the cheapest way for a small business to automate WhatsApp?
- Nexora's ₹1 trial gives one month with everything unlocked, including a shared WhatsApp number so you can start the same day. After that, Nexora Basic costs ₹499 a month, plus the messages you send.
- Do I need my own WhatsApp Business API number?
- Not to start. You can use Nexora's shared number during the trial and connect your own number when you are ready. A number can be connected to only one platform at a time.
- Is WhatsApp automation allowed?
- Yes, on Meta's official WhatsApp Business API, which Nexora uses. Messages to customers outside 24 hours of their last message must use templates approved by Meta, and customers must have agreed to hear from you.
- Can I automate WhatsApp without coding?
- Yes. Nexora's flows are built in a drag-and-drop editor, and the AI agent is set up by filling in a Business Brain brief in plain language.
Try Nexora on your own WhatsApp leads: one month, everything unlocked, ₹1.
Start your ₹1 trial© 2026 Indo Grow. Nexora is operated by Indo Grow.