Are these WhatsApp templates free to use?

Yes. Copy and adapt any of them for your business, on any platform. Sending them through the WhatsApp Business API needs Meta's approval and has a per-message charge.

Will Meta approve these templates?

They are written to avoid common rejection reasons, but only Meta decides. Replace the example details with your own and submit under the right category.

Can I use these with the free WhatsApp Business app?

You can copy the wording, but approved templates and variables are features of the WhatsApp Business API. In the app you would type or paste each message yourself.

WhatsApp message templates

Updated: 30 October 2026

Short answer

Free WhatsApp message templates for common business situations, each in English, Hindi and Hinglish. Copy one, replace the example details, then check it on the same page to see its likely category, its cost on Nexora and anything that could get it rejected.

How to create templates for a WhatsApp campaign Watch on YouTube

All templates

WhatsApp message templates by situation
Template	Likely category	Use it for
Order confirmation	Utility	Right after payment or after a cash-on-delivery order is placed.
Shipping update	Utility	When the courier collects the parcel.
Payment reminder	Utility	A few days before the due date.
Appointment reminder	Utility	A day before the appointment.
Abandoned cart	Marketing	About an hour after someone leaves their cart.
Welcome message	Marketing	When a lead fills in a form or lands in your Google Sheet.
Festive offer	Marketing	About a week before the festival, with one reminder close to the end date.
Feedback request	Utility	The day after a delivery or visit.
Re-engagement	Marketing	When a customer has not bought within their usual time.
Invoice sent	Utility	Straight after a sale or a completed job.

How to use a template

Pick the right category. Keep updates and offers in separate templates, because the category sets the price.
Replace the examples. Change the link, the business details and anything else that does not match how you work.
Check it. Every template page has our category checker built in.
Submit it for approval. If it is rejected, read why templates get rejected.

See what each category costs in the WhatsApp API pricing guide.

Frequently asked questions

Are these WhatsApp templates free to use?: Yes. Copy and adapt any of them for your business, on any platform. Sending them through the WhatsApp Business API needs Meta's approval and has a per-message charge.
Will Meta approve these templates?: They are written to avoid common rejection reasons, but only Meta decides. Replace the example details with your own and submit under the right category.
Can I use these with the free WhatsApp Business app?: You can copy the wording, but approved templates and variables are features of the WhatsApp Business API. In the app you would type or paste each message yourself.

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