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Danny AI (AI agent) › Test in the Playground

Test in the Playground

The Playground lets you chat with your AI agent as if you were a customer. Nothing you send there reaches real customers.

  1. Open Danny AI → Playground, or click Test in Playground on an agent.
  2. Type what a customer would ask, for example "What are your fees?" or "Do you deliver to Nagpur?"
  3. Read the reply. Open the Response Debugger to see which part of the Business Brain or which file it used.
  4. If the answer is wrong or vague, fix the Business Brain or files, then click Reset Session and ask again.

#Test as different customers

In the Simulator Environment, choose a Customer Persona, such as Standard Customer, Frustrated User, VIP Client or Technical Buyer, and a Difficulty: Easy (clear questions), Medium (vague) or Hard (complex or edge cases). Testing the hard cases shows where the AI needs more information.

#A 10-question test before going live

  1. What do you sell?
  2. What's the price?
  3. Is there any discount?
  4. Where are you located, and what are your hours?
  5. Can you send me the brochure (or price list)?
  6. How long does delivery or the service take?
  7. A question in Hindi or your customers' language
  8. Something you don't offer
  9. "I want to talk to a person"
  10. An angry complaint

If all ten get a good answer, or a proper hand-off, you're ready to switch the agent to Autonomous.

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