Contact support
We reply fast. It's what we do.
#The fastest way: Nexora Help
Log in and click the round help button at the bottom-right of any page. Nexora Help answers questions about using Nexora at any time, and can point you to the right page.
#Raise a ticket
Open Support in the app to raise a ticket and follow its progress. Include:
- what you were trying to do
- what happened instead, with a screenshot if you can
- the page, campaign, flow or contact involved
info@nexorawa.com, for sales, support, billing, partnerships and privacy requests. Please include your workspace name. We usually reply within one working day.
#Privacy and grievances
Our Grievance Officer can be reached at info@nexorawa.com. Complaints are acknowledged within 24 hours and resolved within 15 days. See the Privacy Policy.
#Before you write
These pages answer most questions: